How do I request account and data deletion?

You have three options when it comes to your account:

1. You can edit your profile to change or remove certain information from public view. 

2. You can request your account be disabled. This enables you to request reactivation at a later time and no data is permanently deleted.

3. You can request your account and all data associated with it (aside from Intellifluence Payments payout records we are legally required to maintain) be permanently deleted. Note that we are unable to recover your account or any associated data in this scenario.

To request your account be disabled or deleted, complete the following steps, based on your preference:

Within the Mobile App

1. Tap the More option on the bottom menu

2. Tap Settings

3. Tap Disable Account

4. Enter your password

If you want to simply disable your account (which can be restored in the future upon request - your data is not deleted), skip to step 6.

5. If you want your account and all data associated with it (aside from Intellifluence Payments payout records we are legally required to maintain) to be permanently deleted, check the box next to Request Account Deletion

6. Tap Disable

In either scenario, your request will be processed within two business days.

Within the Web App

1. Navigate to My Account

2. If you want to simply disable your account (which can be restored in the future upon request - your data is not deleted), click Disable Account on the left menu then proceed to step 3. If you want your account and all data associated with it (aside from Intellifluence Payments payout records we are legally required to maintain) to be permanently deleted, click Contact Support and submit a request to delete your account and all data associated with it

3. Enter your password and click Disable (note that this will not permanently delete your account and all data associated with it)

In either scenario, your request will be processed within two business days.