Brands
General
Registration
How it Works
Campaigns
- What is a campaign?
- How can I edit a campaign?
- How many campaigns can I have?
- What does it mean to "archive" a campaign?
- All of my campaigns are archived. How can I make them active?
- How do I archive a campaign?
Discover Influencers
- How are influencer blog scores determined?
- What does the yellow star badge mean?
- How can I find the best influencers?
- How can I pitch an influencer?
- What should my pitch include?
- How can I contact influencers?
Transactions
- What do I do after I send the product to the influencer?
- What do I do after I give the influencer access to my service to review?
- There is a particular influencer I want to work with again, but I can’t find them!
- What should I do about an unresponsive influencer?
- I’m having an issue with an influencer. What can I do?
- How can I keep track of progress within a transaction?
Messages
Payments
- What is Intellifluence Payments?
- How does Payments work?
- How do I add funds to my account?
- How do I add a credit card?
- I am unable to send a pitch...
- Is there a fee for using Payments?
Account Information
- How do I update my password?
- How do I update my billing information?
- How can I view past charges?
- What's the difference between Personal Information and Brand Information?
- What are reports?
- How can I change my plan?
Troubleshooting
- None of my campaigns are active. How can I make them active?
- Is there a tutorial?
- Why can't I pitch an influencer?
- Why have influencers stopped applying for my campaign(s)?
- Why can't I create a new campaign?
- I'm having an issue with an influencer, what can I do?